1. Q:

   What kind of pets do you allow? Do you permit exotic pets?
   A:

   We allow cats and dogs with no weight limit. 2 pets per apartment (Breed Restrictions apply). No exotic pets permitted.
2. Q:

   How many pets may I have?
   A:

   Limit 2 per apartment
3. Q:

   Are there any deposits, special fees, or monthly charges to have a pet?
   A:

   $350 1 time pet fee, per pet $20 a month pet rent, per pet.
4. Q:

   What must I bring with me to tour an apartment?
   A:

   Valid Photo ID or Driver License.
5. Q:

   What are your fees and monthly charges?
   A:

   $75 application fee per person /$150 administrative fee/
   $125 security deposit for Studios and 1x1,
   $150 for 2x2
   
   $25 trash fee, $5 pest control fee
6. SEE MORE QUESTIONS
7. Q:

   What are the income and credit qualifications?
   A:

   3X's Market Rent and must pass our Leasing Desk Score.
8. Q:

   What is acceptable “proof of income” to sign a lease?
   A:

   Options for proof of income include your last two, most recent pay stubs, last 3 months of bank statements, recent offer letter, or applicable tax documents.
9. Q:

   What happens if I qualify for an apartment, but my roommate does not?
   A:

   Qualification combines roommates as a household for the apartment. All roommates will need to qualify.
10. Q:

    Is my security deposit totally refundable?
    A:

    Yes, if there are no damages or balances due.
11. Q:

    If I get a job transfer, can I break the lease?
    A:

    Yes, early termination of a lease requires a 60-day written notice, payment of an early termination fee equal to one month’s rent and any concessions given will require re-payment. Please refer to your TAA lease contract.
12. SEE MORE QUESTIONS
13. Q:

    Can I change to a month-to-month lease plan after my first year?
    A:

    Your lease will automatically default to a month-to-month lease upon completion of the current lease term if renewal lease is not signed. Additional fees will apply.
14. Q:

    What utilities are included in my lease?
    A:

    Utilities are not included.
15. Q:

    How long is the term of the lease?
    A:

    12-14 month terms.
16. Q:

    Do you accept leases for short terms?
    A:

    No.
17. Q:

    Am I required to have renters insurance?
    A:

    Yes with $100,000 minimum personal liability.
18. SEE MORE QUESTIONS
19. Q:

    Do you offer furnished apartments?
    A:

    No.
20. Q:

    Do you offer corporate apartments?
    A:

    No.
21. Q:

    If something needs to be repaired in my apartment, how do I report it?
    A:

    We offer a 24 hour maintenance service for emergencies, and regular service hours for all standard maintenance needs. You may submit work orders via email, or by utilizing the online resident portal.
22. Q:

    When is my rent payment due?
    A:

    Rent is due on the 1st of each month.
23. Q:

    What day of the month am I liable for a late charge?
    A:

    4th.
24. SEE MORE QUESTIONS
25. Q:

    Will you accept electronic payments from my bank?
    A:

    Yes, electronic payments are an option through our online resident portal system.
26. Q:

    Is there a place where I can pay my rent after office hours?
    A:

    Yes, through our online resident portal.
27. Q:

    There is a person who might be staying with me for a while, is that permitted by the lease?
    A:

    No, guests who stay longer than 7 days must be added to the lease agreement and undergo the application process.
28. Q:

    Do you have reserved parking?
    A:

    Yes, reserved parking is available as a paid option. All other parking is open to our residents on a first come first serve basis. Guest will be allowed to park in designated areas only.
29. Q:

    I have a motorcycle, where can I park it?
    A:

    Recreational vehicles are not allowed on the property.
30. SEE MORE QUESTIONS
31. Q:

    My children live with me in the summer; do I need to notify your office when they arrive?
    A:

    Yes.
32. Q:

    Can I install my satellite dish at my apartment?
    A:

    Permitted with an additional security deposit of $500 and must obtain additional renters insurance to cover dish. Management reserves the right to approve or disapprove placement of the satellite dish.
33. Q:

    Do you have cable services?
    A:

    Yes, AT&T Uverse and Time Warner cable services are available.
34. Q:

    Does the property have a fitness center?
    A:

    Yes, a 24 hour fitness center.
35. Q:

    Does the property have a swimming pool?
    A:

    Yes.
36. SEE MORE QUESTIONS
37. Q:

    Does the property offer on-site recycling?
    A:

    Yes.
38. Q:

    Are gas grills permitted at your property?
    A:

    No.
39. Q:

    Is there any additional storage space available at your property?
    A:

    Yes, we have storage on site. Please contact the office for current pricing and availability.
40. Q:

    Are residents permitted to paint their apartment?
    A:

    Yes. Per the lease agreement, the apartment must be returned to its original state, or charges will be applied upon move-out.
41. Q:

    Will you accept my delivery packages for me?
    A:

    Our residents have 24 hours access to pick up packages with our Parcel Pending package lockers. Contact the office today for details.
42. SEE MORE QUESTIONS
43. Q:

    Do you have a list of Preferred Employers?
    A:

    Ask us about our Corporate Advantage Program.
44. Q:

    How is your property different from the competition?
    A:

    1. Two distinct finish packages with bluetooth keyless entry
    2. Each home is prewired for surround sound
    3. Private patios with direct pool access
    4. Resident lounge and resort style amenity deck
    5. Within walking distance to Presbyterian Hospital and DART Walnut Hill Station

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